TY - BOOK AU - Linoff,Gordon S. AU - Berry,Michael J.A. TI - Data mining techniques: for marketing, sales, and customer relationship management SN - 9780470650936 PY - 2011/// CY - Indianápolis : PB - Wiley, KW - MINERÍA DE DATOS N1 - Introduction. -- Chapter 1. What id data mining and why do it?. -- Chapter 2. Data mining applications in marketing and customer relationship management. -- Chapter 3. The data minig process. -- Chapter 4. Statistics 101. -- Chapter 5. Descriptions and prediction. -- Chapter 6. Data mining using classic staristical techniques. -- Chapter 7. Decision trees. -- Chapter 8. Artificial neural networks. -- Chapter 9. Nearest neighbor approaches. -- Chapter 10. Knoeing whwn the worry. -- Chapter 11. Genetic algorithms and swarm intelligence. -- Chapter 12. ell me something new . -- Chapter 13. Finding islands of similarity. -- Chapter 14. Alternative approaches to cluster detections. -- Chapter 15. Market basket analysis ans associations rules. -- Chapter 16. Link analisys. -- Chapter 17. Data warehousing. -- Chapter 18. Buildind customer signatures. -- Chapter 19. Derived variables. -- Chapter 20. Too much of a good thing?. -- Chapter 21. Listen carefully to what your customers say ER -