TY  - BOOK
AU  - Hutchins,Greg
TI  - ISO 9000 : : a comprhensive guide to registration, audit guidelines, and successfull certification 
SN  - 0471132829
PY  - 1997///
CY  - New York : 
PB  - John Wiley & sons, 
KW  - CALIDAD
KW  - NORMAS ISO 9000
N1  - Introduction: Taking Care of Business. -- Chapter 1 Competitiveness Basics. -- Chapter 2 The Changing Nature of Quality. -- Chapter 3 A Better Way to Manage. -- Chapter 4 Global Sourcing. -- Chapter 5 Global Standards. -- Chapter 6 ISO 9000 Quality Systems Standards. -- Chapter 7 ISO 14000 Environmental Management System Standards. -- Chapter 8 Conformity Assessment. -- Chapter 9 ISO 9000 Registration. -- Chapter 10 Quality Auditing. -- Chapter 11 Ten Easy Steps to Secure ISO 9000 Registration. -- Chapter 12 Closing the Cycle Registration, Part II. -- Chapter 13 In Their Own Words. -- Chapter 14 The Future Is Now. -- Appendix: Sample Corporate Quality Manual. -- Glossary. -- Resources. --Index
ER  -